Privacy Policy
Last updated: February 17, 2026
Reflecsia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our voice journaling mobile application.
Information We Collect
Voice Recordings
When you create a journal entry, we record your voice. This recording is:
- Stored temporarily on your device
- Sent to OpenAI for transcription
- Deleted after transcription is complete — audio is not stored in the cloud
Transcriptions and Analysis
Your voice recordings are processed to extract:
- Text transcriptions of your speech
- Emotional sentiment and mood indicators
- Topics and themes mentioned
- Key points, goals, and potential action items
- Cognitive patterns (CBT-based analysis)
- Daily and weekly summaries
Account Information
When you create an account, we collect:
- Email address
- Authentication tokens (for secure login)
Crash and Error Data
We use Sentry for crash reporting and app stability monitoring. Sentry receives:
- Crash reports and stack traces
- Device type, OS version, and app version
- An anonymous user ID (not your email)
No journal content is ever sent to Sentry — sensitive fields are actively redacted before transmission.
Local Analytics
Basic usage events (e.g., "entry created", "summary viewed") are stored locally on your device only. They are never sent to any server. You can opt out and clear this data at any time in Settings.
How We Use Your Information
We use your information to:
- Provide voice transcription services
- Generate insights and analysis from your journal entries
- Sync your data across devices
- Monitor app stability and fix crashes
- Send journaling reminder notifications (optional)
Third-Party Services
OpenAI
We use OpenAI's services for:
- Whisper API: Voice transcription
- GPT API: Text analysis, insights generation, and summaries
Your voice recordings and transcriptions are sent to OpenAI for processing. Please review OpenAI's Privacy Policy for their data practices.
Supabase
We use Supabase for:
- User authentication
- Cloud data storage and synchronization
Your journal entries, AI analysis results, and summaries are synced to Supabase, protected by Row-Level Security — you can only access your own data. Please review Supabase's Privacy Policy for their data practices.
Sentry
We use Sentry for crash reporting and error tracking. Only anonymous technical data is sent — never journal content. Please review Sentry's Privacy Policy for their data practices.
Data Storage and Security
Local Storage
Your journal entries are stored locally on your device using an encrypted SQLite database.
Cloud Storage
- Data is encrypted in transit using TLS
- Data is stored in secure Supabase infrastructure
- Row-Level Security ensures you can only access your own data
Authentication
- Passwords are never stored on our servers (handled by Supabase Auth)
- Authentication tokens are stored securely using platform-specific secure storage
Your Rights
Access Your Data
- View all your journal entries within the app
- Export your data in PDF, Markdown, or JSON format
Delete Your Data
- Delete individual entries from within the app
- Signing out clears all local data from your device
- Request complete account and cloud data deletion by contacting us
Control Your Data
- Opt out of local analytics in Settings
- Export all your data at any time
Data Retention
- Local data: Retained until you delete it or sign out
- Cloud data: Retained until you delete it or close your account
- Account data: Deleted within 30 days of account closure
- Crash reports: Retained by Sentry per their retention policy
What We Do NOT Do
- We do not sell your data to anyone
- We do not use advertising SDKs or tracking identifiers
- We do not send notifications containing personal content
- We do not retain audio recordings after transcription
Children's Privacy
Reflecsia is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the app
- Updating the "Last Updated" date
Contact Us
If you have questions about this Privacy Policy or your data, please contact us at: privacy@reflecsia.app
Summary
| Data Type |
Collected |
Purpose |
Third Parties |
| Voice Recordings |
Temporarily |
Transcription |
OpenAI |
| Transcriptions |
Yes |
Storage, display |
Supabase |
| Analysis Results |
Yes |
Insights, summaries |
OpenAI, Supabase |
| Email |
Yes |
Authentication |
Supabase |
| Crash Reports |
Yes |
App stability |
Sentry (anonymized) |
| Usage Analytics |
Local only |
Improvement |
None |